Terms version 2026-09
Flag Service Terms & Conditions
Please review these Pack 92 Flag Service Terms & Conditions before enrollment.
Fundraiser
Pack 92 Holiday Flag Service is a fundraising activity benefiting Cub Scout Pack 92. During an active service entitlement, Pack 92 places and retrieves an American flag at the subscribed service address for the designated included holidays.
Service Area
Service is available only at addresses approved by Pack 92 within the current service area. Moving does not automatically transfer coverage; a new address must be approved.
Annual Price
The current annual Flag Service charge is $50.00 USD plus a $2.00 administrative fee, for a $52.00 annual total. The initial amount and exact initial service entitlement depend on signup timing as disclosed at enrollment. No proration is offered for customers enrolling later within Window A.
Flag Placement Schedule
To help keep your flag displayed throughout each holiday, Pack 92 volunteers normally place the American flag the day before each scheduled holiday and return the day after the holiday to pick it up. The flag may remain displayed overnight. Pack 92 may adjust timing for weather, safety, or other events outside reasonable control.
Optional Solar Flag Light
A solar flag light is an optional $10.00 one-time purchase and is not part of the annual subscription or future automatic renewals. If purchased, Pack 92 will bring or install it with the flag on the next scheduled Flag Service holiday after purchase. The customer owns the light. When Pack 92 retrieves the American flag, the light remains at the property; the customer may remove and store it after the holiday and place it outside again before the next holiday. Declining the light never affects Flag Service.
Initial Service Windows
All cutoff times use America/Boise. January 1 through July 31: service begins on the enrollment date and ends December 31 of that year; included holidays are those on or after enrollment. August 1 through November 10: the $50 Flag Service plus $2 administrative fee ($52 annual total) enrollment includes Veterans Day in the enrollment year plus all five designated holidays in the following calendar year, with service paid through December 31 of the following year. November 11 through December 31: the $50 Flag Service plus $2 administrative fee ($52 annual total) enrollment includes all five designated holidays from January 1 through December 31 of the following year and no current-year holidays.
Automatic Renewal
Online enrollment and renewal are automatically renewing services. Unless canceled, new calendar-year subscriptions renew annually for January 1 through December 31 terms. You authorize the then-current $50.00 Flag Service charge plus $2.00 administrative fee to be charged using your authorized tokenized payment method on or around the disclosed renewal date. The optional solar light is a one-time purchase and is not included in future automatic renewals. Pack 92 does not store full card numbers or CVV/security codes.
Gift Subscriptions
If you enroll a property as a gift, the subscriber/purchaser is responsible for the $50.00 Flag Service charge, $2.00 administrative fee, $52.00 annual total, future renewal charges, payment-method authorization, renewal notices, receipts, failed-payment notices, and cancellation of future renewal. The service is delivered to the named homeowner at the named service address. The purchaser represents that they have permission from the homeowner to enroll the property and provide the homeowner's contact information. The homeowner does not receive billing control or the purchaser's secure management link. Renewal remains attached to the purchaser's authorized payment method until the purchaser cancels it; cancellation stops future renewal while the paid term continues. This enrollment does not state that the homeowner separately signed these Terms.
Renewal Notice
Pack 92 will send an advance renewal reminder approximately 45 days before automatic annual billing. The reminder will state the renewal date, price, upcoming service period, and management/cancellation instructions.
Cancellation
Customers may cancel future automatic renewal at any time through their secure online management page or another method Pack 92 provides. Cancellation stops future renewal. Unless the customer specifically requests otherwise, already-paid service continues through the paid-through date.
Immediate Discontinuation
If a customer asks Pack 92 to stop service immediately, Pack 92 may stop future placements during the already-paid term and remove Pack 92 equipment. Immediate discontinuation does not create a refund or credit entitlement except where required by law.
No Prorated Refunds or Credits
Cancellation during an already-paid service term does not result in a prorated refund, partial refund, or account credit for unused service, except where otherwise required by law.
Missed Service / Human Error
The program is substantially volunteer-operated. Pack 92 will make reasonable efforts to serve every eligible active subscribed address, but human error can occur. If you believe your address was missed, notify flags@pack92boise.org as soon as reasonably possible. Pack 92 will investigate and may provide placement or retrieval, equipment correction or replacement, a future-service adjustment, or another reasonable resolution depending on timing and circumstances. No cash refund is promised automatically.
Weather / Safety / Events Outside Control
Placement or pickup may be changed or delayed because of severe weather, unsafe conditions, emergencies, government restrictions, or events outside reasonable control.
CORE
The installed ground component is called the CORE. Use of the CORE does not transfer ownership to the customer.
Pack 92 Property
The flag, flag pole, CORE, and related Pack 92 service equipment remain Pack 92 property. Your subscription payment does not purchase this equipment.
Customer Care of Pack Property
After Pack 92 places equipment at the subscribed property, the customer is responsible for taking reasonable care to prevent damage or loss. Except for ordinary wear and tear or damage caused solely by an act of nature, the customer may be responsible for reasonable repair or replacement cost when the flag, pole, CORE, or related equipment is damaged, destroyed, lost, removed, or made unusable by the customer, household member, guest, tenant, contractor, landscaper, vehicle, animal, or other activity associated with the property. No arbitrary penalty amount is imposed.
CORE Removal
The CORE remains Pack 92 property after cancellation, expiration, or service discontinuation. When service ends, the customer authorizes reasonable property access for Pack 92 to retrieve or remove the CORE and other Pack 92 property. The customer should not remove, discard, destroy, fill, cover, transfer, or permit another person to remove the CORE without Pack 92 authorization. If the CORE is removed, lost, destroyed, or rendered unusable other than by ordinary wear or an act of nature, the customer may be responsible for reasonable replacement and, where applicable, reinstallation cost.
Property Access
The customer authorizes reasonable access to the subscribed property as necessary to install, place, retrieve, inspect, maintain, or remove Flag Service property.
Private Underground Conditions
Before CORE installation, the homeowner or customer is responsible for identifying and informing Pack 92 of known private underground conditions at or near the installation location, including sprinkler or irrigation lines, private water lines, low-voltage wiring, invisible pet fencing, drainage systems, landscape lighting, and other private underground improvements. The customer is responsible for notifying Pack 92 of known locations before the CORE is installed. This does not state that every underground facility can or should be homeowner-located and does not change public utility-locate law.
Property-Damage Risk Allocation
To the fullest extent permitted by applicable law, Pack 92 and FTS Outdoors will not be responsible for damage to private irrigation systems, sprinkler lines, private water lines, wiring, landscaping, or other property resulting from undisclosed, inaccurately identified, or unknown private underground improvements at or near the location authorized for installation of the Flag Service CORE. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
Property Changes
Customers should notify Pack 92 of material conditions affecting access or safe service, including locked gates, fencing changes, aggressive animals, landscaping work, irrigation work, construction, utility work, or access restrictions.
Electronic Communications
Customer agrees to receive transactional Flag Service communications including enrollment confirmations, service updates, renewal reminders, payment receipts, failed-payment notices, cancellation confirmations, and property or equipment notices.
Future Pricing and Terms
Pack 92 may change future pricing or future program terms. Material changes affecting a future renewal should be disclosed before the next charge. Pack 92 will not retroactively shorten an already-paid term.
Secure Payments
Payments use secure provider-hosted fields and tokenized payment methods. Pack 92 does not store full card numbers or CVV/security codes.
Contact
Contact Pack 92 Flag Service at flags@pack92boise.org.